Small and medium-sized businesses
Have prepared business mail collected while your team continues working at your premises.
Frankfurt · Rhine-Main · individual courier journeys across Germany
Business mail collection and delivery in Frankfurt
Does your business mail need to reach a posting point or come from your PO box to your office? Schneller Kurier handles agreed mail journeys for your business. We coordinate collection points, handovers and frequency with you in Frankfurt and the Rhine-Main area.
Explore PO box collection- Collect prepared outgoing mail at your business
- Bring PO box mail to your agreed receiving point
- Arrange individual journeys or regular mail runs
Two directions. Connected by your office.
Which mail journeys would you like us to handle?
Outgoing mail leaves your business. Incoming mail comes from your existing PO box to you. Request either direction or both together.
Your mail journeys at a glance
Outgoing mail
BusinessPosting point
Incoming mail
PO boxBusiness
Send prepared mail. Receive mail at the office.
We agree collection, handover and timing for each direction. A later collection remains a separate journey.
Collect and post outgoing mail
We collect prepared, addressed mail with appropriate postage from the agreed point at your business. Its destination is a suitable posting point agreed in advance. You prepare the shipments for transport.
Bring PO box mail to your business
We collect available mail from your designated PO box and take it to the named business address. The physical PO box location, access, authorisation and your receiving point are agreed before the service starts.
Collect an individual notified item
If an item is ready for collection, request transport from the stated collection point to your business. Item type, availability and eligibility for collection by an authorised representative are checked beforehand.
Combine incoming and outgoing journeys
Bring mail to the office in the morning and collect prepared outgoing mail later: both directions can be coordinated together. Collection points, handovers and time windows are specified separately for each journey.
Business mail in your working day
For offices, administration teams and businesses with regular mail
A few letters or several prepared containers: tell us what you need. Individual journeys can also be requested.
Administration and office management
Align recurring collection days with mail readiness and the relevant posting point.
Law firms, agencies and service businesses
Have mail from an existing PO box brought to the agreed reception point at your office.
Businesses with a central mail reception
Organise external mail journeys with a designated handover point and clear responsibilities.
Four possible mail journeys
What your mail courier service could look like
These illustrative scenarios show possible arrangements for your enquiry.
Individual journeys. Suitable arrangements.
1 / 4
Outgoing mail
OfficePosting
Collect prepared letters at your office
Your team places mail with the appropriate postage at a named point. We agree collection and deposit at a suitable posting location. Readiness and the preferred posting time are separate details.
Incoming mail
PO boxOffice
Bring PO box mail to administration
Your PO box is away from your usual routes. Once access and authorisation are agreed, available mail is collected there and handed over to the named reception point at your administration office.
Both directions
DeliveryCollection
Deliver in the morning, collect later
Your business needs incoming mail in the morning and outgoing mail collected in the afternoon. Each direction has its own time window and agreed scope.
Additional collection
PickupBusiness
Collect an additional notified item
Provide the actual collection point, item type, availability and destination address. An additional journey can be arranged once the requirements for third-party collection are met.
From enquiry to mail journey
How we arrange your mail courier service
Describe the mail journeys and prepared shipments. We agree locations, handovers and timings together, forming the basis for your quote.
Clarify directions and locations
Outgoing mail, PO box mail or both? Provide your business address and the physical PO box or posting location.
Agree readiness
Describe item types, typical quantities and time windows. For collection on behalf of a recipient, clarify access and authorisation.
Agree scope and frequency
Set individual or regular days, receiving points, updates and a contact for changes.
Collect and hand over mail
Carry out the agreed journeys and pass on the arranged updates or available receipts.
Opening hours and relevant acceptance times are checked for the specific posting arrangement. Subsequent transport depends on the postal product chosen. An enquiry is not a confirmed booking.
Fewer interruptions at the office
Clear arrangements for your business mail
A named location and an agreed time help both sides with the handover.
Postal errands interrupt the working day
Arrange collection of prepared business mail at an agreed time.
Your PO box is away from your usual route
Connect the physical PO box location with your business receiving point.
Incoming and outgoing mail need different times
Plan readiness and time windows separately for each direction.
An item is held at an unexpected location
Check the notified collection point and actual availability before the journey.
Before the first journey
What matters for collection and posting
Prepared shipments, an accessible handover point and agreed requirements form the basis of your mail courier service.
Prepare outgoing mail for transport
Letters are addressed, sealed and carry the appropriate postage for the chosen product. Include any required posting documents. An internal reference can connect prepared containers to the job.
Specify the correct collection point
Provide the physical address of the PO box facility. A PO box number alone is insufficient for route planning. For notified items, use the actual collection location stated in the notification.
Clarify access and authorisation
For PO box journeys, we agree access and permission to collect. Deutsche Post specifies authorisation, notification and collector identification for notified letters. Ident-Check items cannot be collected by an authorised representative.
Distinguish posting from delivery
Collection at your office, deposit with the postal provider and delivery to the recipient are separate events. We agree which posting updates or available receipts you require beforehand.
The rules for the specific collection point and item type apply. Deutsche Post’s guidance on collection authorisation explains the requirements for notified items.
Keep work moving at your premises
Your team can focus on work at the office
We handle the agreed journeys with your prepared business mail. Your team gets shipments ready or receives them at the designated point.
- Delegate journeys to the posting point or PO box
- Use an agreed handover point at your business
- Request incoming, outgoing and additional mail journeys as needed
Fit journeys around your office routine
Plan regular mail runs together
Daily, on selected weekdays or at another frequency: we coordinate your requested mail journeys with readiness and acceptance times.
- Days and quantities
- State preferred days, typical shipments and foreseeable changes. Temporary cover for your own staff can also be requested.
- Times for each direction
- Incoming mail delivery and outgoing mail collection have separate timing details.
- Changes at your business
- Agree a contact, business holidays and different opening days. Tell us in advance about changes to the address, quantity or handover point.
Frankfurt and beyond
Business mail journeys in Frankfurt and Rhine-Main
Your business address and the actual PO box or posting location determine the connection.
Business mail within Frankfurt
From Innenstadt, Westend, Bockenheim and Nordend to Sachsenhausen, Ostend, Gallus, Niederrad, Rödelheim or Höchst: specify the entrance and receiving point. For a pedestrian-area destination, we coordinate an accessible handover point and check the applicable vehicle access conditions.
Connections in Rhine-Main
Request journeys for businesses in Offenbach, Eschborn, Bad Homburg, Oberursel, Bad Vilbel, Hanau, Neu-Isenburg, Dreieich, Langen, Rüsselsheim, Darmstadt, Wiesbaden or Mainz. Route, scope and frequency are agreed for the specific requirement.
Individual journeys across Germany
Additional mail or document journeys beyond the region are arranged separately. For documents that need to go directly to a recipient, explore our document courier service.
We collect shipments at the agreed location. Our business address at Eschenheimer Anlage 40 in Frankfurt is not a mail drop-off point.
Related requirements
Further courier services for your business
Explore related services for internal mail, direct document delivery and routes with multiple stops.
Good to know
Questions about business mail collection
Can you collect our outgoing mail regularly at the office?
Yes, recurring collection of prepared business mail can be arranged. Provide your business address, typical mail volume, preferred days and readiness time. We agree a suitable posting location and the handover point at your office before starting.
Can I request a single mail journey without a recurring arrangement?
Yes. Describe collection, destination, item type and preferred date. A one-off collection or additional mail journey can be requested independently of a regular arrangement.
What details do you need to collect from our PO box?
We need the physical address of your existing PO box facility, the box reference and your business receiving point. Access, authorisation and preferred timings are agreed before starting. Do not include key codes or confidential letter contents in the enquiry form.
Does outgoing mail need to have postage already applied?
Yes. This collection service is based on outgoing mail prepared for transport: addressed, sealed and carrying the appropriate postage. Mention anything requiring clarification in your enquiry so preparation and a suitable posting point can be agreed before the journey.
Can you collect an item for which I have received a notification?
This depends on item type, availability and the conditions at the stated collection point. Required authorisation is clarified in advance. Ident-Check items cannot be collected by an authorised representative, so authorisation alone is not sufficient for every item.
Can parcels be included?
Prepared parcels can be requested separately. Specify the shipping provider, item type, collection or posting location, dimensions and weight. A PO box for letters and a parcel collection point are different destinations and are planned accordingly.
Can you bring mail in the morning and collect outgoing mail in the afternoon?
Yes, both directions can be included in the enquiry. Locations, readiness and time windows are agreed separately for incoming and outgoing mail. A morning delivery and later collection are described as separate journeys.
Is proof of posting also proof of delivery?
No. Proof of posting relates to handover to the postal provider. Subsequent delivery to the recipient is a separate event. Tell us which updates you need; available receipts depend on the postal product and posting arrangement.
Will courier collection make our letters arrive sooner?
The courier journey covers the agreed transport to the posting point. Subsequent transport and delivery depend on the selected postal product and provider. If a document needs to go directly to the recipient, specify a direct courier journey in your enquiry.
What information do you need for a mail service quote?
Provide the business address, postal location, direction, frequency, mail volume and handover times. We need separate details for each direction when both are requested. This defines the courier quote; postage and other postal provider charges are considered separately.
Discuss your requirement
Request a mail courier service for your business
Which mail journeys would you like us to handle? Provide your business location, required service and approximate volume. You can enter locations and timings separately for each direction.